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Product Reviews: Guo Grenaditte Piccolo

£995

£829.17 exclusive of VAT (EU Export and VAT Assisted Purchase price)

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Customer Reviews

1.0 out of 5 (1 review)

1 out of 5 “Broke after two months”

Reviewed by Joe, 3 years ago
(Unverified Purchase)

Broke after two months. The body came apart where the lower post for the rails screws in. The manufacturer's design uses glue to reinforce what is obviously a weakpoint in their design. The manufacturer GUO refused to honour their warranty. It sounded great while it worked, but be warned they don't stand behind their flutes.

14 people found this review helpful. Report abuse

Just Flutes response

Joe, thank you for taking the time to write a review. This sounds like it should be covered under Guo's standard warranty. I can see that you didn't purchase the instrument from ourselves, so I recommend contacting your retailer who should resolve this for you. In our experience, Guo are excellent at warranty issues - it sounds like the shop that sold you this, however, isn't. Please feel free to contact me if you would like any assistance in resolving this for you.

Adam Clifford, 2 years ago - adam@justflutes.com

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