Product Reviews: Guo Grenaditte Piccolo
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“Broke after two months”
Broke after two months. The body came apart where the lower post for the rails screws in. The manufacturer's design uses glue to reinforce what is obviously a weakpoint in their design. The manufacturer GUO refused to honour their warranty. It sounded great while it worked, but be warned they don't stand behind their flutes.
Just Flutes response
Joe, thank you for taking the time to write a review. This sounds like it should be covered under Guo's standard warranty. I can see that you didn't purchase the instrument from ourselves, so I recommend contacting your retailer who should resolve this for you. In our experience, Guo are excellent at warranty issues - it sounds like the shop that sold you this, however, isn't. Please feel free to contact me if you would like any assistance in resolving this for you.