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Delivery Information

Delivery Prices and Times

 

Last posting dates - Christmas 2015

 

Any delivery times quoted are 'best effort' times, and are (i) not guaranteed and (ii) subject to stock availability. We accept no responsibility for consequential loss or damage incurred due to late delivery.

UK Orders

We show postage and packing prices within the UK on each product's page. This postage price is per order and not per item; if you are ordering multiple items you pay the higher postage rate.

For instance, if you order two items, each with a postage price of £3.25, you will pay a total of £3.25 postage and packing. If you are ordering an additional item with postage at £6.95, then the total P&P for your order becomes £6.95.

We offer free Saver Delivery on orders of £20.00 and above.

If your address is not 'UK Mainland', there may be a surcharge on bulky or valuable items. This is because courier companies charge us extra to deliver to Northern Ireland, the Highlands, Islands and remote areas.

 

Within the UK, most orders are sent out by Royal Mail; instruments or larger items may be sent by Parcelforce or Royal Mail Special Delivery, which are usually next working-day delivery.

Orders placed with Saver Delivery are sent out by Royal Mail 48 (Second Class) or Parcelforce 48 (delivery estimate 2-3 days), while orders placed with Standard Delivery are sent out by Royal Mail 24 (First Class) or Parcelforce 24 (delivery estimate 1-2 days). Orders placed with Priority Delivery are despatched via Royal Mail Special Delivery or courier (usually next day).

Deliveries are made Monday to Friday excluding public holidays. If you would like Saturday delivery, please place your order by telephone.

If we part ship your order because some items are out of stock, we will send the remainder of your order post free.

International Orders

We do not show postage prices for international orders, because the shipping price depends on the weight, size and value of the item(s) ordered. When you check out, you have the option to request two shipping quotes before we despatch your order. We will not despatch your order until you have approved one of these quotes.

Postage is at cost price. We use a variety of couriers depending on the value and weight of the shipment. For light low-value orders, we usually use Royal Mail Airmail, and delivery times for this are as follows (approximate and not guaranteed):

Zone Delivery Time (Approx)
Western Europe 3-5 working days
Eastern Europe 5-7 working days
Rest of World 7-10 working days

For heavy, bulky and valuable orders, we use a range of couriers, including, amongst others, Fedex, UPS, DHL and Parcelforce. When we send you a shipping quote, we will also let you know the estimated delivery time.


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