Call Us: 020 8662 8400
We remain open by appointment only for the time being.
Book An Appointment or Video Consultation

Opening Hours


COVID Update

From Monday 12 April, we are open for:

  • In-Store trials of instruments (by appointment)
  • Repairs and Servicing (by appointment)
  • Click & Collect
  • Online and Phone Orders
  • Video Consultations
  • Home Trials
We regret that we remain closed to walk-in customers for sheet music and accessories. Please place a Click & Collect order online instead.

Online and Phone Orders

As we are still operating on reduced staff levels, if at all possible please place your order online. Thank you!

Click & Collect

We're still offering Click & Collect at the door. If you're local, place your order online and we will have it ready to collect within two hours (Monday to Friday only - Maximum order value £250).

Video Consultations

Our video consultation service has been incredibly successful in helping customers narrow down the choice of instruments. Book an appointment online.

Home Trials

In certain circumstances we can send instruments out for home trial. Please contact us or book a video consultation to arrange this.

Repairs and Servicing

Our workshop team is currently operating by appointment. Please contact the workshop directly to arrange repairs and servicing - you can post your instrument to us, or drop-off/collect at the door.

We are currently open by appointment only. Book an appointment

Current Opening Hours (By Appointment/Click & Collect)

Monday - Friday
9:30am to 5:30pm
10:00am to 5:00pm
Sundays & Public Holidays
Tuesday 31st August 2021


Repair Studio Hours (By Appointment)

Our repair studio uses a booking-in system. Please contact the repair studio directly to make an appointment before making a special journey. This is so the instrument is away from you for the shortest possible time.
Monday, Tuesday
Flutes: 9:30am to 5:30pm
Double Reeds: 9:30am to 5:30pm
Thursday, Friday
Flutes: 9:30am to 5:30pm
Sundays and Public Holidays