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Buy-Back Guarantee

Our Buy-Back Guarantee means you can take up an instrument without taking on a risk. Purchase selected instruments in the knowledge that, if your musical experience isn't what you hoped for, we will buy back your instrument for a guaranteed price.

Our Buy-Back Guarantee takes the worry out of buying a new instrument. If  you decide that you no longer want the instrument, we will buy the instrument back from you at a guaranteed price.

Within 6 months

Return the instrument within six months of purchase, and we guarantee to buy it back for 90% of the price you paid, minus the original VAT you paid.

For example, you purchase a flute for £500.00.

90% of the original price: £450.00

Original VAT paid (assuming VAT rate of 20%): £83.33

Buy-Back Guarantee: £366.67

 

Within 24 months

Return the instrument within 24 months of purchase, and we guarantee to buy it back for 50% of the price you paid, minus the original VAT you paid.

For example, you purchase a flute for £500.00.

50% of the original price: £250.00

Original VAT paid (assuming VAT rate of 20%): £83.33

Buy-Back Guarantee: £166.67

 

Terms and Conditions

Buy-Back Guarantee is available on selected brand new instruments only and does not include separately purchased accessories. Applicable instruments will show the Buy-Back Guarantee emblem on the product listing. You must maintain the instrument and ensure it is kept in good condition: we are not obliged to an accept an instrument back under this scheme if it has not been looked after. Available to private customers within the European Union. Not available to business customers.

Last updated: 08/02/2017 14:35 GMT