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Buy-Back Guarantee

Our Buy-Back Guarantee means you can take up an instrument without taking on a risk. Purchase selected instruments in the knowledge that, if your musical experience isn't what you hoped for, we will buy back your instrument for a guaranteed price.

Our Buy-Back Guarantee takes the worry out of buying a new instrument. If  you decide that you no longer want the instrument, we will buy the instrument back from you at a guaranteed price.

Within 6 months

Return the instrument within six months of purchase, and we guarantee to buy it back for 90% of the price you paid, minus the original VAT you paid.

For example, you purchase a flute for £500.00.

90% of the original price: £450.00

Original VAT paid (assuming VAT rate of 20%): £83.33

Buy-Back Guarantee: £366.67

 

Within 24 months

Return the instrument within 24 months of purchase, and we guarantee to buy it back for 50% of the price you paid, minus the original VAT you paid.

For example, you purchase a flute for £500.00.

50% of the original price: £250.00

Original VAT paid (assuming VAT rate of 20%): £83.33

Buy-Back Guarantee: £166.67

 

Terms and Conditions

Buy-Back Guarantee is available on selected brand new instruments only and does not include separately purchased accessories. Applicable instruments will show the Buy-Back Guarantee emblem on the product listing. You must maintain the instrument and ensure it is kept in good condition: we are not obliged to an accept an instrument back under this scheme if it has not been looked after. Available to customers within the European Union.

Last updated: 17/09/2016 15:01 BST